Returns & Exchanges
We want you to love your CSB pieces, which is why we offer a 30-day return window for all items in their original, unworn condition with tags attached. Please note that sale items are eligible for store credit only unless otherwise specified.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Pack Your Items
Securely pack your items in their original packaging, ensuring all hangtags and hygiene seals are intact, and attach the shipping label to the outside.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or store credit will be processed within 5-7 business days of arrival.